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Home  » Support  » Frequently Asked Questions (FAQ)  » Problem with searching database info server

Problem with searching database info server

I installed the software and tried to create the database, but the program displays the message "searching database info server" and it never gets further

If you see this message, it means that you selected to search the server automatically. In this case the program is trying to find all the servers in your local network. If your local network consist of several computers, it will find (or not find) the server very quickly. If you have hundreds of computers with many servers, the process may take time so we advise you to cancel automatic search and enter server name or IP manually:

  1. Press 'Esc' button
  2. Select 'No', when you are asked if you want to search for server automatically
  3. Find out your server name or IP (if you don't have a dedicated server you can use name or IP of your computer
  4. Enter the name or IP to 'Database Information Server' field
  5. Click on 'Update' button
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