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I don't receive notifications

I don't receive notifications
Home  » Support  » Frequently Asked Questions (FAQ)  » I don't receive notifications

I don't receive notifications

You may not receive Notifications due to several reasons:

  1. You are not subscribed to receive all notifications or notifications of a certain type
    1. Go to File menu
    2. Select 'Edit User Profile' option
    3. Select Notifications tab
    4. Check boxes of all notifications or those you would like to receive
  2. The tasks are in status 'Draft'. Notifications are turned off for the status 'Draft'
    1. Change the status
      1. Highlight the task or tasks
      2. Right click to show the context menu
      3. Select 'Change status' option
      4. Change status to any but 'Draft'
    2. Change 'Draft' status settings
      1. Go to Tools menu
      2. Select 'Custom Workflow' option
      3. Highlight workflow 'Default'
      4. Double click on status 'Draft'
      5. Select 'On' for Notification option
  3. You make changes in tasks assigned to user under which you are logged in. In this case you don't receive notifications as there is no need to inform yourself about the changes you have made in your own tasks.



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