Percentage of Neglected Tasks

Percentage of Neglected Tasks

Percentage (number) of neglected tasks is a key performance indicator that shows the percentage of tasks which were created relatively long time ago, then deferred and haven’t been closed.  This KPI helps to define the percentage of neglected tasks taken from the total amount of tasks in different statuses.

To view the percentage (number) of neglected tasks please do the following:

• Create your own workflow with the status for neglected tasks, .e.g. "Waiting", "Deferred" or "Put on Hold", etc.
  • Go to: Tools/Custom Workflow
  • Click "Ins" button
  • Enter the workflow name and add statuses, for example, "Waiting", "Executing", "Done"



• Set statuses for tasks



• If you need to view the percentage (number) of neglected  tasks per particular project or resource, filter tasks by task group



• If you need to view the percentage (number) of neglected tasks per particular resource and/or over some time span please set the appropriate filters on Task List – Filters panel



To view the percentage of neglected tasks please do the following

• to group tasks by Status drag and drop column header "Status" to the top of your task list



• go to Charts panel and select the required diagram type, for example, "Pie diagram"



The percentage of tasks in "Waiting" status is the percentage of neglected tasks assigned to particular resource over some period of time.

To view the number of neglected tasks please do the following:

• set filer by status "Waiting" 



• right click under column "Status" and select "Count"