This key
performance indicator shows the percentage % and the amount of tasks that are
still in the process of accomplishment (status "Open") and tasks that were
successfully completed (status "Closed").
This KPI helps to define how much work is left to perform all
assignments or close the project.
If you need
to calculate the percentage (number) of open or closed tasks, please follow the
steps below:
- Create your own workflow that would
include statuses for open and closed tasks. As the example, your workflow
may be based on the following statuses: in Progress – Overdue - Complete
http://www.taskmanagementsoft.com/products/taskmanagerpro/tutorials/customization-guide/custom-workflow-18_in-progress-overdue-complete.php

- If you need to view the percentage
(number) of open or closed tasks per particular project or resource,
filter tasks by task group

- If you need to view the percentage
(number) of open or closed tasks per particular resource and/or over some
time span please set the appropriate filters on Task List – Filters panel

To view the
percentage of open and closed tasks please do the following
- to group tasks by Status drag and drop
column header "Status" to the top of your task list

- go to Charts panel and select "Pie
diagram"

The
percentage of tasks in "In Progress" status is the percentage of opened tasks.
the percentage of tasks in "Complete" status is the percentage of closed tasks.
To view the
number of opened or closed tasks please do the following:
- set filter by required
status

- right click under
column "Status" and select "Count"

Alternatively you can view the number of opened
and closed tasks if
you group task list by column "Status" and click "Expand All" button
