Custom Workflow 27: New - in Progress - QA - Client Review - Ready for Promotion - Complete - On-hold - Duplicate Not Reproducible - Works As Designed
New - newly entered
If you need to handle bugs, you can use the following workflow which is based on the typical bug life cycle:
- New
Task status
"New" shows the new bug is reported and it requires testing.
- In Progress
Task Status "In Progress" shows that the developers and technicians are currently working on fixing the bug.
- QA
Task Status "QA" shows that QA department is testing the new version of the program to make sure the bug has been fixed.
- Client Review
Task Status
"Client Review" notifies that the client or users are reviewing the new fixed version of the program.
- Ready for Promotion
Task Status "Ready for Promotion" is displayed if this task notifies about the bugs that are planned to be fixed in the future versions of the
program.
- Complete
Task Status "Complete" means that the bug was successfully fixed. According to your needs you can use the following sub-statuses of status "Complete": On-Hold, Duplicate Not Reproducible, Works as Designed. Alternatively, it is possible to use them as independent statuses.
- On-Hold
Task can be marked with the status "On-Hold" if there are some issues or events that do not allow to fix this bug now.
- Duplicate Not Reproducible
Task is labeled as "Duplicate Not Reproducible" if the QA department has failed to reproduce this bug by now.
- Works as Designed
The task is rendered "Works as Designed" if the bug was successfully fixed and the program works as it should.
![Custom Workflow 27](/images/tutorial/custom-workflow-273.jpg)
To create custom workflow using the statuses described above, please follow the stepsbelow:
- Go to: Tools/Custom workflow
![Custom Workflow 27](/images/tutorial/custom-workflow-274.png)
- Click "New Workflow" button
![Custom Workflow 27](/images/tutorial/custom-workflow-277.jpg)
- In Name field enter custom field name, for example, "Workflow 27".
![Custom Workflow 27](/images/tutorial/custom-workflow-278.png)
- Click "Ins" button, enter the status name "New" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2710.png)
- Click "Ins" button, enter the status name "In Progress" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2712.png)
- Click "Ins" button, enter the status name "QA" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2714.png)
- Click "Ins" button, enter the status name "Client Review" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2716.png)
- Click "Ins" button, enter the status name "Ready for Promotion" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2718.png)
- Click "Ins" button, enter the status name "Complete" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2720.png)
- Click "Ins" button, enter the status name "On-Hold" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2722.png)
- Click "Ins" button, enter the status name "Duplicate Not Reproducible" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2724.png)
- Click "Ins" button, enter the status name "Works as Designed" in Name field and click "Ok" button.
![Custom Workflow 27](/images/tutorial/custom-workflow-2726.png)
Task statuses of Custom Workflow 27 on Task List
![](/images/tutorial/custom-workflow-2729.jpg)