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kaetana (Topics of «#USER#» (author))

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Added:: Select date in calendar ...  Select date in calendar
 

Author's messages in topic: 2
Topic: «Filtering "By Resource"» on forum: Feature Requests (VIP Task Manager)
Posted:
May 15, 2008 05:21:37
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Dear Marc!

Thank you for the issue report.
I'll add you request to our feature request list.Thank you very much for the suggestion.

Julia Krizhevskaya
Account Manager
Author's messages in topic: 7
Topic: «Sendung multiple Tasks by Email» on forum: Feature Requests (VIP Task Manager)
Posted:
May 15, 2008 06:01:41
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Marc,

Quote
whilst sending multiple Task by email, every task generates a new email. This causes huge traffic.

It was done specially to avoid confusion during sending tasks via e-mail.
One more example,if you send 5-10 tasks by e-mail and every task has big attachment it is real problem for your mail server.

Quote
Can it be done the way that a new mail is only generated when needed (ie. only when resources/watchers/etc change)?

If you mean sending notifications by e-mail in that case you can change default settings on "Notifications" tab in the "Edit resource" dialog (Go to Resource List View->Enter resource->Switch on the 'Notifications" tab->Check unnecessary resources->Press "OK" to save the changes)
Posted:
May 15, 2008 09:08:51
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Dear Marc,

Quote
What i wanted to say is: Consider you want to send 5 task, with 3 different resources. IMHO, it is only necessary to send 3 mails (one per resource) whereas one or two of those mails contain more than one task. Add some more intelligence to "precheck" recipient lists and you have the possibility to even reduce the traffic.


I'll add your suggestion to our feature request list.Our developers
will try to solve this problem in order to improve our product.

Quote
sending ONE task to multiple recipients (resources, watchers, owners) generates one mail each. for informational sakes it would be better to send the mail with resources in SendTo, watcher in CC and owner in CC.


If resource e-mail stated in "SendTo" field is not valid some mail servers will not send this mail to other e-mail addresses stated in CC and BCC fields.So there is no need to change sending tasks via e-mail.

Quote
receiving an email notification on an Lotus Domino looks scrappy: the header (General:) fields are not shown. I have screenies, if you are interested.


Thank you for you help.If it is not difficult for you - please, send us screen shot that illustrates the problem.

Best regards,
Julia Krizhevskaya
Account Manager
Author's messages in topic: 3
Topic: «Tasks not showing up in the calendar» on forum: Feature Requests (VIP Task Manager)
Posted:
May 16, 2008 06:56:51
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Dear Marc!

Calendar View can display only tasks which have two "time points" in other words Calendar View will show only task which has Start and Finish Date.Task which has only "Due date" will not be displayed because of one 'time point".

Best regards,
Julia Krizhevskaya
Account manager
Author's messages in topic: 3
Topic: «Password, Forgot the password» on forum: Troubleshooting (VIP Task Manager)
Posted:
May 19, 2008 03:35:54
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Dear Steven!

Quote
How do I get the password for the administrator and a user. I forgot what I set them us as.


We can solve this problem using one of the next ways :

1.You'll send us your database.We'll reset passwords you set for Administrator and User.

or

2.One of our specialists can try to solve this problem by using software which allows remote control over PC through the Internet.If this variant suits you, please, let us know.

Waiting for your reply,
Julia Krizhevskaya
Account Manager
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