Live Chat Software for Business
Task Management Software
Software for managing team projects, tasks, time, workflow and efficiency
 
Home
 
Products
 
Solutions
 
Download
 
Purchase
 
Support
 
Contact Us
 
My Account
  
 
   
Support 
FAQ 
Forum
Helpdesk 
Blog 
Company 
Contact Us 
<< username >>
<< password >>
Remember me on this computer
  Forgot your password?
  Register

Home  » Support  » Forum  » Feature Requests (VIP Task Manager)  » Task Ownership

Task Ownership

Forums list
Topics list
New topics
Search
User list
Rules
Help
Login: 
Register

  Views: 959Topic:: «Task Ownership, Can it be assigned» on forum: Feature Requests (VIP Task Manager)
#1
It appears that a task "Owner" in TM Pro is the person who enters a task into the database. It there a way to reassign ownership, so a different person can be "responsible" for the task, even though the actual work is being done by other resources? Also, being able to assign the correct "Owner" allows for transparency, everyone knows who is ultimately responsible for the task.
Profile
E-Mail
#2
We will add Supervisor option and Watchlist option to the next update. Supervisor option will let a User (supervisor) receive notifications of tasks assigned to a certain Resource. Watchlist will let a User to assign other Users to receive notifications of tasks they are not directly concerned with. If that will not work for your workflow, you will be able to use future feature Custom Fields for your purpose.
Profile
E-Mail
#3
That sounds like it will work fine. Thanks Serge
Profile
E-Mail
#4
Dear Sergei,

you added supervisor and watlist options, but the question remains. Is it possible to change the owner of a task?

Best regards

Alexander
Profile
E-Mail
#5
Hi Alexander,
No, it is not possible to change the owner of a task. Could you please explain, why you need to change the owner?
Best,
Serge
Profile
E-Mail
#6
Serge,

Modifying the ownership for a task is important to us because we frequently have team meetings where we discuss our projects. During these meetings, we have one team member acting as a scribe, taking notes and, now, assigning tasks. So, depending on who is logged in to Team Manager, that person becomes the owner of a wide variety of tasks, most of which have nothing to do with that person.

Our office dynamic is not particularly linear, I am not always the boss of Joe, and Joe is not always the boss of me. Having an inflexible supervisor model doesn't do us much good. What would work well is to have an assignable ownership field so that person is notified of a particular task's milestones, even though they are not the assigned resource.

Is there a way to create a custom field (call it Supervisor) that will:
1) utilize Task Manager users as the parameter to be chosen
2) allow notification of that user?

Dave
Profile
E-Mail
#7
Hi Dave,
Well, now I understand your workflow however I don't quite understand why you need to change the owner.

If you need to receive notifications of tasks as a boss of a resource - you can use Watchlist feature (or you want to receive notifications of certain tasks assigned to this resource?)

What do you mean by "utilize Task Manager users as the parameter to be chosen"?

Thanks,
Profile
E-Mail
#8
Hi Serge,

Quote
however I don't quite understand why you need to change the owner


Within our team we have the following situation.
A team member creates a task, but he's actually not responsible for this task. In order to that, the attribute "owner" for a task doesn't fit with all concequences (notifications, etc).
Quite similar to the problem described by Dave.

Marc
Profile
E-Mail
#9
David, Marc,
If this feature is available only for users with administrative rights, will that work for you?
Best,
Serge
Profile
E-Mail
#10
that would work fine for us.

regards, Marc
#11
Hi Serge,

will this feature be available within the following upgrade?

Regards, Marc
Profile
E-Mail
#12
Hi Marc,
Yes, we plan to add it to the next update if everything is ok. Thanks for reminding and pushing this feature forward Smile
Best,
Serge
Profile
E-Mail

Users browsing this topic
Number of guests: 1, registered members: 0, in total hidden: 0
  Home Products Solutions Download Purchase Support Contact Us My Account 
Français   Deutsch   Articles   Search   Site Map
Copyright © 2005 - 2008 VIP Quality Software, Ltd. All Rights Reserved.