Yuri,
Thank you for the purchase.
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| It seems that custom lay-outs are not always stored / remembered. I have users that have to reset their lay-out every time they start the application. It's a problem that is difficult to reproduce. Is it required to reboot the computer after installation or perhaps just logging off and on? Perhaps this is a problem. |
At the moment the layout of panels and columns is stored here: C:\Documents and Settings\[User]\Local Settings\Application Data\VIP Task Manager Professional\Dsk
Let's say, you log in as User 1 on your computer and have a certain layout. If you logged in as User 2 on your computer, the program will open the application with "User 2 layout" and make corresponding changes in DSK folder. In result, when you log in as User 1 again, the program will open the application with "User 2 layout".
Please make sure, it is not the reason in your case.
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| Another problem I have indentified with the installer (installShield). After the installation has finished you can choose to start the application by checking a box. If you do that, this always results in an error message and Windows is forced to close the application. Starting it from the Start Menu afterwards is no problem. |
Please let me know the exact version and build.
Also please make sure you restart the computer after installation.