When making an CUSTOM WORKFLOW (a fantastic feature, by the way), about half the time when I right-click to change the icon artwork for an item, the open dialog box hangs for several minutes or even crashes the program. Is this a known bug, or something unique to my computer?
I notice the same problem when I tried to change the alarm sound to a different sound file.
Brooks
Actually we didn't get any bug reports like this. Could you please give us more details so we could test it, ex.: where are located the files you refer when changing images or sound settings? Are they of required size or format?
I'll try to do some more research here to see if I can offer anything more helpful. I did notice today that I had the same problem in the open dialog box trying to link a file. I do know that it is only in the open dialog boxes. If it simply type (or copy and paste) in a URL for the link, the link opens just fine. Also, I noticed that if I act very quickly, I can get partially through the process of navigating to a target folder before it hangs. The hang seems to be after a second or two, but not instantaneously upon opening the dialog box.
More to come as I learn it . . .
Brooks
We have experienced the same issue with the open dialog box when adding an icon. Also, we observe a similar system hang and program crash when trying to navigate to add a link via the open dialog box. Crashes every time. Instead, we can only add a link by typing in the (or pasting in) the link. Seems to be a problems with the implementation of the open dialog box.
Brooks
Of course we believe that you face the problem, however, as I said before we would appreciate details: where are located the files you refer when setting links? are the images you add to status of required size or format?
I think the problem is in attaching links or files through the network (slow connection, not shared folders, etc.) so you will help us a lot if you try:
1. Add a link to file on your computer and see if the program hangs
2. Then add a link to file on another computer in the network
Okay. Here is an example. . .
I opened the "Custom workflow" dialog box. Selected and existing group and a specific workflow status. Open the EDIT STATUS dialog box. Then right click on the image. An Open Dialog box pops open automatically set to the My Documents folder on my computer. I don't do anything. I don't move the mouse. I don't click. I just hesitate for less than 2 seconds and the program hangs, the dialog boxes do white blank, and I have to force close the program. Happens every time.
Another example . . .
I open a task. Go to the attachments tab. Select EDIT ATTACHMENT. Click the button with the three dots to open the dialog box. If I am fast and double click on a folder, it will navigate to that folder and CRASH. Everything freezes and I have to force close again.
I never get to a network folder. It always crashes long before I can navigate that far. We have 6 users all running of a server. The program seems to work fine other than a few bugs as I've mentioned in this forum.
Based on advice from a different topic, we updated to Build 460 and thinks now seem to be working without hanging as before. Perhaps it was resolved in this update. If not, I'll let you know.
Brooks
