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Today many companies that represent small and medium business prefer to benefit from IT-outsourcing. That means that such companies prefer to order turnkey solutions and IT-support from special IT-companies. IT-company provides their clients with computer hardware and software support and maintenance and offers various technological turnkey solutions that ensure successful business activity of client-companies. Such solutions may include construction of the LAN, assembling of PC's, installing of various software and office equipment, employee trainings, further maintenance and so on. Besides IT-companies often provide their customers with simpler one-time services, for example they can sell, install and set up required software and hardware or offer service of field administrator that will come when some IT-issues will appear.
Organizing coordinated work within IT-companies requires collaboration of different specialists that are responsible for their parts of the common work. Such solution may require work of such specialists:
- Office managers that ascertain client's needs, offer the solution, make solution modifications and negotiate about price.
- Network engineers that can design and install LAN.
- System administrators that work with hardware, link up computers to LAN, install and set up required software.
- Programmers, when elaboration of original software solution or modification of existing software required.
- Software specialists that install and set up single-purpose software and train employees.
All these specialists execute their tasks in certain order - the work of some specialists begins only when work of others is finished, for example system administrator can get LAN into working trim only when cabling is finished, routers, switches, servers and other network hardware is installed. All IT-team tasks should be planned properly, so IT-solution implementation can be finished successfully and timely and client's office can start work as soon as possible and benefit from new electronic systems. Daily work of IT-company requires planning and reporting of many tasks assigned to various specialists, because installed IT-systems require periodical control - database backups, software updates, preventive measures against system failures and so on.
In order to ensure effective work IT-company can use special software that is intended for team task management and team collaboration. VIP Task Manager is such a software tool that allows managing small projects and team task planning, tracking and reporting. VIP Task Manager is intuitive, user-friendly and easy to use software that allows multiple users to access the same database simultaneously in order to see, report and schedule their tasks and manage company workflow. |
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