Solutions by Department

Purchasing management is considered to be one of the most important processes that influence the company profit. If it is not managed efficiently, it becomes time and money-consuming, while organized, it becomes a great source of added value.

• Purchasing Management Process
  
  
  • Requisitioning
  • Financial Approval
  • Market Assessment
  • Purchase Decision
  • Ordering
  • Delivery
  
  
• Supplier Management Process

Flash Presentation Purchasing Management

There is no need to explain the importance of sales management and its role in any commercial organization. All companies in the world aim to sell more products and make more profit because expanding business in not possible without increasing sales volumes.

• Sales Management Process
  
  
  • Prospecting
  • Pre-approach
  • Approach
  • Making the Presentation
  • Overcoming objections
  • Closing the sale
  • Follow-Up

Flash Presentation Sales Management

The quality assurance is an integral part of most projects as this process preserves accuracy and appropriateness of the end product. The higher quality is provided the more profits a company gains. To reach an effective quality control and increased customer satisfaction, the company must have Quality Assurance Department.

• Quality assurance department staff
• Quality assurance Department functions and workflow
• Development of QA policy
• Evaluation of quality level
• Internal and external audit
• QA Documentation

The Public Relations Department plays an important role in an organizational chart. The department is responsible for organization of a variety of events, such as publications, media relations, marketing programs, advertising campaigns, conferences, exhibitions and special events. Read more about how to create PR Department solution in this section. Learn more

• Public Relations Department staff
• Public Relations Department functions
• Publications and Periodicals
• Marketing and Advertising within PR campaign
• Media Relations
• Participation in Exhibitions, Fairs, Conferences
• Internal communication

In order to be competitive, any organization should search for new products and solutions taking into account availability of new materials and technology, changes in consumer demand and seasonal sales changes. The work of the research and development department in the organization assumes developing new products and improving current ones through different forms of research. Learn more ...

• Research and development department staff
• Research and development department functions
• Researches for and development of new products
• Product maintenance and improvement
• Quality and regulatory compliance

The main tasks and goals of the IT dep. are determined by its direct purposes - to ensure operational state and high working efficiency of computer-supported systems. The specific goals and purposes of IT department can vary from business to business, from company to company. Learn more ...

• IT department staff
• IT department functions/workflow
• IT Projects management
• Performance of routine audits and maintenance of hardware and software
• Installing and configuring new hardware and software
• Software design & development, selection, testing, installing and support

Human Resource department is one of the key departments within any company, because it is responsible for personnel hiring and treatment. Qualified and motivated staff is one of the basic factors of business success. Learn more ...

• HR department staff
• HR department functions/workflow
• Staff selection and recruitment
• Career planning, training and development
• Personnel assessment
• HR projects management

Today's market focused organisations seeks to find out what their customers want. The marketing department encompass such activities as consumer behaviour researching, personal selling, brand strategy, product management, public relations, internet marketing and promotional strategy Learn more ...

• Marketing Department Staff
• Marketing department functions
• Development of marketing goals and strategy
• Conducting marketing researches
• Advertising and promotion

To be competitive, today's companies specialized in manufacturing, software development and engineering should provide complete technical support for customers. That's why they organize Technical support departments and manage support service teams. To build workflow and arrange processes in the department, such companies can use VIP Task Manager software.Learn more ...

• Technical support department staff
• Technical support department functions
• Providing technical support service and consultation
• Processing and transferring product enhancement requests
• Product pre-sales and demonstration

Most companies have Finance department in their organization structure. Finance department is responsible for the financial administration and management of the company in compliance with the financial rules and the financial guidelines acting in this company. Finance department concerns finance flow management of the company and is aimed to serving staff, managers, the Board of Directors and stakeholders and securing the financial health of the company. Learn more ...

• Finance department staff
• Finance department functions and workflow
• Financial Administration
• Provision of everyday financial services
• Financial reporting

Most large organizations have a legal department in their organizational structure. Smaller companies may just keep a lawyer or a group of legal advisers on retainer, ensuring that they can get rapid legal advice when they need it. Legal department handles legal issues which company may face, ranging from outlining documents for employee to producing lawsuits from disappointed customers. Learn more ...

• Legal department staff
• Legal department functions and workflow
• Providing legal advice and guidance
• Prosecution of cases in courts and litigation management
• Documentation preparation and drafting

The overseas department is a company's division focused on the world market and engaged in the carrying out, supporting and control of foreign operations of the company. The overseas department supports foreign activities of the company and helps control the import/export operations. Learn more ...

• Overseas Department Staff
• Overseas department functions and workflow
• Negotiations and partnership management
• Export and import operations support
• Foreign branches management

Many of big companies have Business Development Department (or its analogues) within their organizational structure. Development of business is a complicated activity that includes studying of various opportunities for improvements, optimization and expansion. In small companies such activity is allocated among different specialists and departments, but the bigger company the stronger is a need for dedicated department. Learn more ...

• Business Development Department Staff
• Business Development Department functions/workflow
• Business research - gathering, studying, analyzing of information
• Short-term and long-term business planning.

Client department is an important division within a company that directly works with clients to provide them with product information, respond to appeals related to a product or service, receive client feedback, make requests and inquiries, and contribute to the overall customer service management. Read this solution to learn more about how to organize tasks and workflows for your Client department.. Learn more ...

• Client Department Staff
• Client Department Functions and Workflow
• Company Representation
• Client question and conflict management
• Customer surveys and brand management