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Business management is composite activity that consists of planning, organizing, leading, coordinating, and controlling the work of other people in order to achieve specific business goals. Command hierarchy had been a basis of business management for many years. The higher-ups were giving orders; the subordinates were executing them.
Nowadays the vertical hierarchy gives place to horizontal collaboration and teamwork. There is a tendency to distribute the management functions among the team members. Business management becomes more democratic, more flexible and more collaborative. At the same time the business managers still have to coordinate and monitor the workflow.
The new business management model sends new challenges. How to manage independently working employees? How to coordinate the actions of the employees that are working at different locations? How to ensure that every employee acts within his or her commission? |