Efficient management of key processes in the organization is a basic driver to success. Operating business processes is a complicated problem because processes cannot separately exist and they closely intertwine with one another. Typical key processes include:
- Procurement
- Researches and development of new products and services
- Production
- Supply chain
- Distribution
- Support of customers
It is necessary all the time to maintain the processes in a working condition. To guarantee continuous and successful development and improvement of the processes, it is necessary to meet the following requirements:
- Purposes should be clear and achievable
- It is necessary to develop ways for involving in business process both management and subordinates
- Employees are valuable source of the information. Participation of the personnel in business processes significantly helps to realize the offered changes
Division of the organization's business processes into groups, subgroups and tasks allows to resolve a number of the latent issues of typical functional model of the organization. Then, all involved people will see the business process entirely, and at the same time each of them can see own area of responsibility. Building of such a model requires collaboration of all involved people for the warranty of that all accessible knowledge will be applied in the model. The business process model can consist of certain tasks, responsibilities, functions, information and resources. The model can contain also annotations on potential problems in the business processes, ideas on improvement and other comments.
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