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What is a back office?
A back office is generally regarded as the technology, services and human resources required to manage a company itself. The back office is supported by back office system (back office software). Back office tool is a part of the corporate system that manages and controls the company and its workflows, such as order processing, task management, action planning and cost management. Back office software supports the company's back office through providing back office tools for collecting and distributing information obtained from the front office. Enterprise back office software gathers the inputs from office users and processes them further.
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How back office software helps in company management
The purpose of back office application is to support operations of the front office through providing developing, manufacturing and supporting products and rendering services, but without being seen by customers. Back office management software allows to keep the tasks related to the company's sales and purchasing transactions, and to update vital information in real time. Invoices, receipts, and reports can be managed and referred by back office program. The company can reduce costs and improve operational efficiency by using back office application. The following advantages can be obtained if using back office program:
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Timekeeping. Back office management software brings time management and timekeeping solutions. It provides interactive data entry that can be localized or distributed to the company's employees over local network or Internet. Back office system keeps records on all tasks and related information in a single database. An office manager can track changes in the office workflow and schedule assignments of back office employees.
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Managing tasks. Back office management software is perfect collaborative task management system that provides solutions for administering and tracking tasks and charting costs per task per employee. For example, accounts department can use back office tool to manage complex billing procedures and the task-based billing workflow as well as billing document flow.
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Centralized database. Back office application allows to create a database which is accessed by all employees of the company. The database contains all corporate information. It's protected by password and personal log-in name. Back office software lets store the database on a dedicated server machine.
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Reports management. Back office program has report management system that allows the office manager to create and modify task reports. The program includes custom field functionality and report builder that in aggregate provides productivity and management reports in text, HTML, Excel and graph formats.
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VIP Task Manager - taking advantages of back office software
A combination of task management, workflow customization, job scheduling, task reporting and team collaboration resides in VIP Task Manager. This back office system can be used to manage the whole company as well as its separate departments and divisions. VIP Task Manager back office management software creates a centralized database which can be accessed by all employees of the company through Internet and LAN. The back office management software brings the mentioned advantages, allowing to manage tasks of the back office, create schedules, keep history of actions, build reports and analyze productivity through a set of key performance indicators.
Read also a new article about process management - project management client-server software for Windows |
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03.03.2010
Computerworld about VIP Task Manager
Computerworld Polska analyzes today's market of project management software in its article "From heavy artillery to open source". VIP Task Manager is chosen as an example of easy-to-use means for project management.
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